Skype Support
Here is a recording of a support call
DVD Studio Pro and Final Cut Pro format problem.
How much support to book
Support sessions can be booked in 15, 30, 45 or 60 minutes slots.
Applications Supported
Final Cut Pro - Final Cut ProX - After Effects - Motion - DVD Studio Pro
Why online support on Skype?
Support is perfect for delivery online for a few reasons
No travelling - Time and money saved.
No delays - Sorting the problem there and then.
Cost effective - Minimum booking is only 15 minutes for online but
1/2 day for onsite support. 15 to 30 minutes is the average support call leaving you to carry on and complete your project on time.
Training support - Follow up support for training courses when it's not feasible to rebooking more training days.
Targeted support - Searching the web can be hit and miss, training videos are unlikely to cover your problem and manuals will take forever to search. Get straight to the problem and resolve it, it's just like having the trainer sitting next to you.
How do I book support
1: Email jerry@ajvmedia.co.uk and we arrange a convenient time.
2: Arrange Payment or click one of the pre-pay buttons here - (soon)
3: Make sure you have Skype installed and working on the machine you need the support on.
4: We connect online, I can see your desktop and you show me the problem then I tell you how to resolve it, work around it and better workflow to not run into the same problem again.
